Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
We only ship our products to countries — USA, Germany, United Kingdom, Italy, Australia, France, Poland, Netherlands, Spain, Belgium.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-25 Business days |
| United Kingdom |
10-20 Business days |
| Australia |
10-25 Business days |
| Other Countries |
10-30 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of vnox-steel.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
C***i –
They fit well, they are of good material and they are as described in the publication, the shipment is fast and it arrived in good condition I recommend it 100%
Y***m –
good bracelet. Always buy from vnox,it’s my favorite store
F***d –
It’s stainless steel bracelet. Looks good
g***r –
To small
E***a –
The quality is great, thank you very much, it looks beautiful, bought it for my son
K***D –
it’s nice and cute, very small for someone who likes subtle accessories. so 8 recommend this buy and this product too.
Customer –
Very beautiful chain.
С***а –
There is a garnet bracelet and a priysher shvidko. All yakysna, not a Chorna. Neatly crumble. Rozmir to be regulated and Garno to sit on the hands. SYN suspending. dyakumo seller
О***ч –
Neat product.
M***o –
It arrived in marked time, the A comes laser engraved, besides it shines A lot and the adjustment is correct has A good fit, and is of good material
C***r –
I hope they don’t peel
P***h –
Very beautiful, quality bracelet, thank you seller.
Customer –
Its Nice good quality!
F***e –
I love it, It’s really nice to wear and my partner is happy about me wearing this showing that I love them btw i needed to have 100 words to get those monets so yeah have a nice day
M***- –
👌👌👌
Customer –
I recommend the seller, my 13-year-old boy likes the bracelet😁🌟✨⭐💫🌟
Ф***ч –
Chic bangle
A***r –
Really beautiful
P***r –
I liked the bracelet, but alas it broke on the same day
Customer –
Top
n***o –
Everything OK, quick time, great item
Customer –
Very good and beautiful
G***z –
Same as the very beautiful image is perfect the measure
J***t –
It’s very simple but pretty
G***r –
I loved it. Cuter than I expected and the perfect size
Customer –
Just as described. Looks very nice, received within two weeks of the deadline. It was very well packed, anyway I recommend the seller.
C***r –
Beautiful bracelet, price excellent qualities. I will definitely take more in the future to make gifts
1***r –
a little bit small but none the less very cute. shipping was fast too
N***s –
Beautiful bracelet, elegant and well made. I love my boyfriend and me :). Perfect for any occasion. Recommended!
d***e –
cool bracelet and fast delivery
Customer –
It looks good, but the size is small, not for all men
K***H –
Original bracelet on the hand. I liked the quality, looks original. I advise the product and this store. The seller Thank you. 5 + stars!
l***e –
Well received
D***z –
Excellent Product, good material, the only thing is to wait and see what aging is like
M***r –
Pretty
U***h –
love it, arrived very early. they paid a lot of attention to the details and it is on point. will definitely purchase if they have more varieties.
Customer –
Super, I like it. Fast delivery and good material. I ‘ve been wearing it for two weeks and it’s in the same condition
D***i –
Excellent service excellent product
a***a –
The quality of this bracelet is very good. The size is just if you have a big hand.
Customer –
I have asked for it for my son but I don’t think he likes it, it did not seem very there either because I had imagined it differently. I thought the initial plate would be bigger but it’s like my little nail
d***s –
Perfect bracelets. I asked for 25 in total with different initials and they all arrived super well.
Customer –
Simple bracelet, it is not the same as the photo, the box where the letter is placed looks poor quality, hence if recommended, they should put more real Forums
M***z –
It is very cute, looks very good quality
c***z –
I loved it!
h***r –
Arrived earlier than agreed, excellent
Customer –
It fits perfectly, i love it. I love how i can carry a loved one with me all the time ❤️. This is a great product!
Customer –
Super pretty
m***z –
Same as the photo, the word with the lyrics does not look of such good quality, but it is nice.
K***a –
I loved the perfect steel bracelet and I liked the very different finish
Y***k –
All Super! Has it become known for the recommendation of the telegrams of the channel? (@ shopruihalo) there are all zibrani, coupons, goods and znooki up to the 99% and the proposition of the name Al!
m***r –
My husband likes me very nice
Customer –
Normal bracelet, ale rosmir for child’s hand… Normal bracelet, ale rosmir for child’s hand…
H***n –
Siiiiiiiiuuu
Customer –
Very beautiful, I recommend!!
i***r –
I received it on the delivery date. It’s made of really good material, and it looks great on.
P***a –
Good product, looks good quality, is for a gift
S***a –
Precious!! Just like the logos I asked you for, luxury, looks like white gold, very satisfied as always, is my third purchase with this seller and arrived very quickly! Thank you!!!
A***a –
Very good quality very happy with the product
A***v –
All Super! Has it become known for the recommendation of the telegrams of the channel? (@ shopruihalo) there are all zibrani, coupons, goods and znooki up to the 99% and the proposition of the name Al!
D***a –
I arrive earlier than expected and it is the same as the image, I liked it very beautiful
Д***к –
Vin chudoviya ale zanadto Maly
A***v –
All Super! Has it become known for the recommendation of the Telegram channel? (@ shopruihalo ) 8500 pidpisnikiv. There all the zibrani, coupons, goods in goods up to the 99% and the proposition of the house Ali! Bagato goods for 1 hryvnia!
Customer –
I really recommend it, the bracelet is resistant I strongly recommend it👍🏼
к***r –
The bracelets came almost a week ahead of schedule, so far I like the quality, on my hand they are even good length, but I do not know how it will be with the boy. Theoretically they are even quite strong and the quality is nice for such a price.
L***r –
Très bien
J***z –
The order arrived fast, the material looks very good. Many thanks!
M***N –
I love it I asked for my husband arrived as the image
Customer –
Good material.. Nice as gift. Looking forward to buy more from the seller for my baby girl..thank you for the beautiful product
Customer –
The bracelets are nice and have good quality I will buy again, it is a good seller and has good products
L***o –
The best always
Customer –
Анstove ррFirst опе Medely of the Tyrolean Marches: Tyrolean lumberjarmers/Echos trumpets/Polka clarinet/Kermesse in Luxembourg / Alte Kameraden / Bon Birthday/Prosit
A***t –
Very cute bracelet
r***u –
Beautiful😍
M***k –
Cute, Yakish bracelet, pryishov shvidko Ukr. Pidyde bilsh for the house and even the university’s hands. For cotton 13 rock in the back.
L***z –
Very cute
M***k –
Looks exactly like the picture very happy with it
i***t –
Wonderful and beautiful, gorgeous beauty, gorgeous beauty, gorgeous beauty, gorgeous beauty, gorgeous beauty, gorgeous beauty, gorgeous beauty, gorgeous beauty, gorgeous beauty, gorgeous beauty, gorgeous beauty, gorgeous beauty, gorgeous beauty, gorgeous beauty, gorgeous beauty, gorgeous beauty, gorgeous beauty, gorgeous beauty, gorgeous beauty, gorgeous beauty wonderful and beautiful. Gorgeous. And gorgeous beauty, gorgeous beauty, gorgeous beauty, gorgeous beauty, gorgeous beauty, gorgeous beauty, gorgeous beauty, gorgeous beauty, gorgeous beauty, gorgeous beauty, gorgeous beauty, gorgeous beauty, gorgeous beauty, gorgeous beauty, gorgeous beauty, gorgeous beauty, gorgeous beauty, gorgeous beauty, gorgeous beauty, gorgeous beauty, gorgeous beauty, gorgeous beauty. And beautiful gorgeous beautiful gorgeous beautiful Wonderful and beautiful, gorgeous beauty, gorgeous beauty, gorgeous beauty, gorgeous beauty, gorgeous beauty, gorgeous beauty, gorgeous beauty, gorgeous beauty, gorgeous beauty, gorgeous beauty, gorgeous beauty, gorgeous beauty, gorgeous beauty, gorgeous beauty, gorgeous beauty, gorgeous beauty, gorgeous beauty, gorgeous beauty, gorgeous beauty, gorgeous beauty wonderful and beautiful. Gorgeous. And gorgeous beauty, gorgeous beauty, gorgeous beauty, gorgeous beauty, gorgeous beauty, gorgeous beauty, gorgeous beauty, gorgeous beauty, gorgeous beauty, gorgeous beauty, gorgeous beauty, gorgeous beauty, gorgeous beauty, gorgeous beauty, gorgeous beauty, gorgeous beauty, gorgeous beauty, gorgeous beauty, gorgeous beauty, gorgeous beauty, gorgeous beauty, gorgeous beauty. And beautiful gorgeous beautiful gorgeous beautiful Cool lovely
А***в –
Super
S***9 –
I love this bracelet! The quality is great, especially for the price. It looks exactly like the pictures and hasn’t faded at all. The design is stylish, with a nice chain that goes well with any outfit. It’s comfortable to wear and feels strong, so I think it will last a long time. The shipping was quick, and the seller was helpful and easy to talk to. Overall, I’m very happy with this bracelet and would recommend it to anyone looking for a nice, affordable accessory!
Customer –
its looks good ☆
M***z –
Everything very well, I really like to buy here because the prices are very accessible always!
Customer –
nice
t***n –
The package has Summer received in the letter box in time. The seller is serious because the product conforms to the description and good quality.
E***s –
This better than I expected, totally recommended